| Currency | Exchange Rate |
|---|---|
 USD |
0.631 |
 AED |
2.31 |
Aliexchange is a registered Australian business that provides reliable and secure international money transfer (remittance) services. We aim to facilitate smooth and affordable financial transactions for our customers with transparency and efficiency.
We bring you the fastest money remittance services so that your friends, family, and loved ones can receive money the same day you send them.
At Ali Exchange, you are greeted by friendly staff who are ready to make you feel more welcome.
Aliexchange is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We collect personal data such as your name, contact details, and transaction history to provide remittance services. Your information is securely stored and not shared with third parties unless required by law. You have the right to access and correct your personal data at any time. For privacy concerns, contact us at info@aliexchange.com.au.
By using Aliexchange services, you agree to abide by the terms outlined below. You must provide accurate personal and transactional information. Aliexchange reserves the right to modify services or terminate accounts in cases of misuse or illegal activity. Users are responsible for safeguarding their account credentials. All transactions are subject to applicable laws and regulations in Australia.
If you are dissatisfied with our service, you can submit a complaint by emailing info@aliexchange.com.au. We will acknowledge your complaint within 2 business days and aim to resolve it within 7 business days. If you are not satisfied with the outcome, you may escalate your complaint to the Australian Financial Complaints Authority (AFCA).
Refunds will be processed only if the remittance transaction has not been completed or was made in error. To request a refund, contact us within 7 business days with transaction details. Refunds will be processed within 10 business days after verification. Fees may apply.
For any disputes regarding transactions or service terms, please contact us promptly. We will investigate and respond within 10 business days. If the matter remains unresolved, you may seek external dispute resolution through the Australian Financial Complaints Authority (AFCA).
Shop 21, 1-5 Harrow Road, Auburn, NSW